Terms & Conditions
OATH SHIPPING POLICY (Australia)
Customer Service for OATH Gin in Australia
Website: www.oathgin.com
Distributor: Ambleside Distilleries, Adelaide, South Australia
Email: hello@oathgin.com
How to Buy
You do not need to register to shop at www.oathgin.com.
By registering, you gain access to exclusive promotions and a faster checkout process.
Product Search
Explore our premium range of gins on the homepage or use the navigation menu. For specific products, use the search bar.
Product Information
Each product page provides tasting notes, alcohol content, production details, and packaging information.
How to Order
To purchase OATH Gin in Australia:
1. Select your desired product(s).
2. Add to your cart.
3. Proceed to checkout, entering shipping and payment information.
4. Review your order and confirm your purchase.
You will receive a confirmation email with order details. A shipping notification with a tracking link will follow once your order is dispatched.
Shipping Policy (Australia)
Delivery Times
• Australia-wide: 3–7 business days.
Shipping Costs
Shipping costs are calculated at checkout.
Note: Delivery times may vary during peak seasons, holidays, or due to unforeseen delays.
Alcohol Delivery Regulations
Alcohol purchases in Australia are restricted to individuals over 18 years old. A valid ID must be presented upon delivery.
Returns and Refunds Policy
Return Conditions
1. Products must be returned within 14 days of delivery.
2. Items must be unopened, sealed, and in original packaging.
Non-Returnable Products
• Opened or partially consumed bottles.
• Clearance or discounted items (50% or greater).
• Customized or limited-edition items.
Return Process
1. Contact our Australian support team at hello@oathgin.com with your order details, reason for return, and supporting photos if necessary.
2. Await return authorization and instructions.
3. Return items to:
Ambleside Distilleries, Hahndorf, South Australia.
Note: Return shipping costs are the responsibility of the customer. Use tracked shipping for added security.
Refunds
Refunds are issued after inspection and approval of the returned product.
• A restocking fee of AUD 25 and shipping costs will be deducted.
• Refunds are processed to the original payment method within 10–14 business days of approval.
Right of Withdrawal
Under Australian Consumer Law, you may cancel your purchase within 14 days of receiving the product if it meets return conditions. Return shipping is at the customer’s expense.
Legal Warranty (Australian Compliance)
OATH Gin products are covered under the Australian Consumer Law. If you believe a product is defective, contact us immediately at hello@oathgin.com with photos and detailed information.
Additional Notes
• Final Sale Items: Non-returnable and non-refundable.
• Damaged Goods: Report within 48 hours of delivery with photographic evidence.
By purchasing from www.oathgin.com, you agree to the terms outlined in this policy.
For Australian distribution inquiries, contact Ambleside Distilleries, Hahndorf, South Australia.
